Passion for Customer Care

It's no secret that we live in a world marked by mediocrity in customer service. We've all experienced it; in fact, we've come to expect it. But it doesn't have to be that way. At Wormald, we believe that an important part of our success is our philosophy of excellence in "others-focused labor." We believe—passionately—in serving our customers with the utmost respect and delivering the highest possible level of care.

We see in the home buying experience hundreds of opportunities to do something special for our customers. Like offering a genuinely warm welcome and our undivided attention when you visit a Wormald community. Or the way your home is swept by a laborer during construction. Right through to the personal congratulations from an owner of the company at settlement. Things you may not expect; things you may never even know about. These are the kinds of things we do because you matter to us. And because it's just who we are as a company.

Be At Ease Buying Program

Purchasing a new home is a time of excitement, the fulfillment of a dream. But we know it can also be a time of uncertainty, full of questions and concerns. What steps are involved in securing a mortgage? What to do with all your old stuff? Is your old house market-worthy? What if it doesn't sell?

Relax. That's why we created the Be At Ease Buying Program. It starts with a Be At Ease Discovery and Strategy Meeting with a Wormald Sales Manager, where you share your particular concerns. Based on that conversation, your Sales Manager will craft a plan just for you. We can engage an accredited Home Staging Professional to help you ready your existing house for sale, or refer you to a resale Realtor who is a top performer in your market. Even assist with temporary housing if you have to move out of your old house before your new one is ready. Whatever it takes, we're here to do everything we can to make the process less stressful and more enjoyable.